healthcare industry

How Covid-19 accelerated the Transformation of the Healthcare Industry!

While 2020 has been the year of trauma and pandemic taking over every industry, COVID 19 has played a vital role in accelerating the healthcare industry’s digital transformation. Millions of healthcare professionals came up to this crisis to combat with novel coronavirus, and with this crisis came a revolution in the healthcare industry and its operations.

The virtual platforms expanding over every sector might have disrupted the ordinary course of work. But it did bring massive changes in the healthcare units, making them more vital than ever. Digital transformation has been the main aim of every sector, and it came into effect in full swing as the Covid 19 pandemic struck the healthcare industry.

The crisis that COVID-19 generates in the healthcare industry!

Hospitals and healthcare systems were overcrowded with patients seeking medical assistance since the beginning of this crisis. While the country was exercising social distancing norms, there was a significant up-gradation on the healthcare systems’ digital front. In this article, we shall discuss how digital transformation has taken a definite shape in healthcare units with the onset of the Covid 19 pandemic:

Telehealth adoption became widespread and brought with it new avenues for medical facilities.

Before the COVID 19 pandemic came into effect, medical consultations via telephonic calls and video conferences were rare. Who thought medical facilities could be made available on virtual platforms? With social distancing and lockdowns getting strict daily, healthcare industries emerged in this situation and adopted Telehealth methods to continue with their services. The virtual avenues for healthcare facilities have established strong communications with their patients, keeping the patients and the staff safe from the spread of the virus. Using automated messages, emails, calls, and video conferences have become the new way of medical consultations benefitting millions of patients worldwide. No wonder the telehealth facilities have to combat several challenges in its journey. Yet, the new system’s adoption has kept a check on reducing the coronavirus cases while continuing with the medical facilities every day.

Digital engagements result in personalized care for the patients.

They distanced socially, not emotionally – a mantra taken with utmost seriousness by the healthcare units! Adapting the digital platforms to continue with the healthcare facilities has provided the hospitals to provide personalized care to their patients. The endless waiting in queues to fix an appointment has ceased to exist with the onset of this pandemic. Patients now fix up their appointments via calls and emails, without much hassle.

With the country moving towards a cashless society, the healthcare industries have also adopted digital methods for billings and payments. Such steps have reduced the physical contact with their patients and mainly enhanced customer experience. Many hospitals have undertaken personalized messages and reminder systems to notify their patients about their upcoming checkups and appointments. These methods contribute towards customized care of the patients as the hospitals take initiatives to show their customers’ concerns while reducing the virus’s transmission. Moreover, such automated messaging systems have allowed the patients to carry on with their schedules without visiting the hospitals multiple times to fix their programs or recheck their slots.

Keeping the patients updated about the COVID 19 analytics

While the increasing number of cases is occupying a significant portion of mental peace amongst the patients, healthcare organizations provide real-time updates on COVID 19 analytics to keep their customers informed every hour. These data analytics help educate the customers about the current status of coronavirus spread. Data analytics and many healthcare organizations have also made this a habit of pushing out timely reminders of how patients can stay safe during this crisis. Patients feel cared for and valued with such reminders from their healthcare units.

Using Artificial Intelligence to create meaningful insights

Technology evolving every minute has given rise to artificial intelligence being used to its advantages. Using artificial intelligence, hospitals can now generate meaningful insights on patient data. This saves time and effort on the doctors’ front and helps them treat the patients better. One of the significant developments of AI algorithms is image analysis, where radiologists can characterize the CT scan into a report within minutes. Such technology eliminates the piled up backlogs and speeds up the treatment processes.

Secured sharing of patient data was never this easy.

The limited space in ICUs has led many healthcare organizations to transfer their patients to remote locations. Accessing patient data in such scenarios were difficult until the technology has evolved to bring a smart solution. Digital transformation has given rise to many online portals where hospitals can now access patient data while maintaining patient privacy. This has speeded up the treating process and made it easier for the doctors to focus on the patient more than the process of obtaining data. Accessing data using smartphones and computers is one of the most excellent interoperability uses in healthcare organizations.

The emergence of central coordination

In these times of crisis, central coordination has become the need of the hour. Many healthcare professionals have come up with methods to address uncertainties in a much more effective way. With all patient data stored at a common platform, it becomes easier to coordinate the treatment process without ruckus. Central coordination also ensures faster decision making and real-time data about the diagnosis services.

Remote image reading facilities making work from home simpler for professionals

Implementing work from home for radiologists, cardiologists, and oncologists were the most challenging healthcare organization task. These professionals, while we’re in the stress of requiring immediate home PACs workstations and equipment to read images remotely, have found a solution to their mind-boggling worries. This requirement has given rise to remote image reading facilities where professionals can now read and analyze reports and images remotely. It has ensured faster image reading and resulted in the reduction of stress amongst these professionals to leave home amidst this endemic to carry on with their duties. Professionals have also stated that report analyzing has become more comfortable with such technology, and remote reading could have a bright future in the healthcare industry.

Final Thoughts!

These are some of the significant developments in the healthcare units with the onset of the novel coronavirus. The virus has caused immense destruction worldwide and has brought some vast actions with it. The digital transformation in the healthcare industry is a true testimony to that. Although the technology is still evolving to create a better support system for healthcare professionals, we can safely say that digitalization in healthcare organizations has a bright future.

Don’t you wanna grow your hospital with Sarita Healthcare?

The Healthcare industry has achieved various milestones using such technological advancements. And surely, there is more to come! The growth of the healthcare industry is yet to expand more with digitalization on its way.

Sarita Healthcare reduces 25% patient wait time, 80% reduction in information flow time & 100% timely & accurate information leading to employee delight, patients satisfaction & an increase in revenue for hospitals.

To get a free demo, call us today! @+91-9499652305 or email us at [email protected].

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